Tips for Troubleshooting Slow Internet at Home


Tips for Troubleshooting Slow Internet at Home There are some common causes of slow internet connections in homes. A poorly performing connection can be caused by broadband router configuration errors, wireless interference, or any of several other technical issues with your home network. Use these tips to not only diagnose but also fix the causes of slow internet connections.  Razzolink Customer Service is always here to help, but here are some basic ways of troubleshooting your internet connection. 1. Check your broadband router settings     As the centerpiece of a network, a broadband router can be responsible for slow Internet connections if configured improperly. For example, the MTU setting of your router will lead to performance issues if it’s set too high or too low. Ensure your router’s settings are all consistent with the manufacturer’s and your Internet Service Provider (ISP) recommendations. Carefully record any changes you make to your router’s configuration so that you can undo them later if necessary. 2. Avoid wireless signal interference     Wi-Fi and other types of wireless connections may perform poorly due to signal interference, which requires computers to continually resend messages to overcome signal issues. Household appliances and even your neighbors’ wireless networks can interfere with your computers. To avoid slow internet connections due to signal interference, reposition your router for better performance and change your Wi-Fi channel number. 3. Beware of Internet worms!     An Internet worm is a malicious software program that spreads from device to device through computer networks. If any of your computers are infected by an Internet worm, they may begin spontaneously generating network traffic without your knowledge, causing your Internet connection to appear slow. Keep up to date antivirus software running to catch and remove these worms from your devices. 4. Stop network applications running in the background     Some software applications you install on a computer run as so called “background processes,” hidden behind other apps or minimized—quietly consuming network resources. Unlike worms, these applications are designed to do useful work and not the kind a person wishes to remove from their device normally. Games and programs that work with videos in particular can heavily utilize your network and cause connections to appear slow. It’s easy to forget these applications are running. Always check computers for any programs running in the background when troubleshooting a slow network. 5. Isolate and Repair Faulty Network Equipment     When routers, modems or cables malfunction, they won’t properly support network traffic at full speeds. Certain technical glitches in network equipment negatively affect performance even though connections themselves can sometimes still be made. To troubleshoot potentially faulty equipment, temporarily re-arrange and re-configure your gear while experimenting with different configurations. Systematically try bypassing the router, swapping cables, and test with multiple devices to isolate the slow performance to a specific component of the system. When in doubt, call Razzolink! As the the local expert in high-speed Internet we are always here to help. With 24/7 Technical Support and Customer Care we are only a phone call away.  Call us at (831) 789-8149 for personalized care.